Helpdesk

My Knowledgeworker Create Account 5

• Forgot Knowledgeworker Create Password
• Enable two-step verification
• Disable two-step verification
• Verification code not available
• I can't log in to Knowledgeworker Create

Publishing and Deploying 2

• Does Knowledgeworker Create support the Standard Experience API (xAPI)?
• How do I publish a course with Experience API (xAPI) support?

Translate and Localize 5

• Translate courses automatically
• Enable automatic translations
• How can I use my own translation service?
• For which languages does the automatic translation offer glossary support?
• How can I use a glossary for automatic translations?

Features 7

• Share content easily with background exports
• How to use Video Chapters
• How to use Video Interactions
• Image Label Editor
• Knowledgeworker Create system requirements

View all 7

What should I do if …? 4

• Communication Issue [F9M_XXXXX]. Please check your internet connection and try again.
• How can I insert a formula?
• Unable to establish a connection to the learning management system [SA663S1]. Please log in again and then restart this content.
• Why Alternative Texts for Images Should Be Limited to 125 Characters

Integrations 5

• Can I use my DeepL account with Knowledgeworker?
• Can I use images from Pixabay without any restrictions in Knowledgeworker?
• How can I integrate a YouTube video into Knowledgeworker Create?
• Videos and video streams
• Embedding videos from video platforms

First Steps 2

• Knowledgeworker Coach terminology
• Knowledgeworker Coach system requirements

Skill Trainings 4

• How do skill trainings work?
• How can I provide graduated feedback for skills?
• How can I assign a benchmark for skill scores?
• How can I define new skills?

FAQ 1

• Which Activity ID is used to record Knowledgeworker Coach Experience API data?

First steps 3

• How can I change the language of Knowledgeworker Cards?
• How can I enter an access code?
• Installing Knowledgeworker Cards

Privacy and Information Security 3

• Which subcontractors does Knowledgeworker use?
• What personal data is processed?
• Security & Privacy in Knowledgeworker

General Information 3

• Information about licenses and trademarks
• Artificial Intelligence (AI) in Knowledgeworker
• Standard Languages in Knowledgeworker

My Knowledgeworker Quiz Account 4

• How can I change my password?
• How to renew my account?
• Why do I have to confirm my e-mail on a regular basis?
• Lost password?