Helpdesk

Create and edit content 25

• Adaptive Learning with Target Groups
• Box Types and Design Options
• Course Navigation by Pagination at Bottom
• Deleting a course
• How to Delete Learning Objectives and SCOs

View all 25

Use artificial intelligence (AI) 8

• Automatic dubbing with text-to-speech
• Create a multiple-choice question with KAI
• Create images with KAI
• Creating a Course from a PDF Document with AI
• Creating a Course from a PowerPoint Presentation with AI

View all 8

Integrate images, videos and other media 15

• 3 steps to create a background video
• Compression of Video Files
• Embedding videos from video platforms
• Guide for using media (audio, video, media, HTML packages)
• How to integrate a Vimeo video in Knowledgeworker Create

View all 15

Test a learner's knowledge 3

• How to include a pretest?
• Quiz questions in Knowledgeworker Create
• Setting a Time Limit for Questions

Publish content and analyse data 14

• Analyzing a kw.my Publication in an LRS
• Configuration of Learning Data Collection
• Export a Course as PDF
• How to Analyze Target Groups with Experience API
• How to connect and analyze courses with Google Analytics

View all 14

Translate and localize content 13

• Automatic translation and artificial intelligence
• Enable automatic translations
• How to use a glossary for automatic translations
• How to use formal / informal language variants in Knowledgeworker Create
• How to use informal address in question feedback

View all 13

Ensure accessibility 2

• Creating accessible e-learning courses
• Creating Alternative Texts for Images with 125 Characters

Collaborate 1

• The Review Functions of Knowledgeworker Create: Easy collaboration thanks to task management

Log in and manage user account 11

• Disable two-step verification
• Enable two-step verification
• Forgot Knowledgeworker Create Password
• I can't log in to Knowledgeworker Create
• Knowledgeworker Create system requirements

View all 11

Understanding messages, solving problems 14

• Communication Issue [F9M_XXXXX]. Please check your internet connection and try again.
• Content language is not available
• Entering a Password for Web Exports Is Suppressed in Microsoft Edge Browser
• Error Message during PDF Export of a Course
• Knowledgeworker Create Content Does Not Start

View all 14

Understand the basics of digital teaching and learning 1

• How to Create Responsive Online Courses

First Steps 3

• System requirements for Knowledgeworker Share
• Push Notifications in Knowledgeworker Share
• Add imprint and privacy policy in Knowledgeworker Share

Post Administration 2

• Who receives notifications for comments on posts?
• Who can view private comments?

Managing Coupons 4

• Which settings can be specified using a voucher code?
• Which settings can be configured for a voucher?
• Links with Integrated Voucher Codes
• Exporting Vouchers

First Steps 4

• 5 Steps to the First Scenario
• Knowledgeworker Coach terminology
• Knowledgeworker Coach system requirements
• Integrating a Coach Scenario in Knowledgeworker Create

Translate and localize 4

• Support for informal language variants in Knowledgeworker Coach
• How to Translate a Knowledgeworker Coach Scenario
• Translate a Knowledgeworker Coach scenario using the Knowledgeworker AI
• Videos and video subtitles in Knowledgeworker Coach

Skill Trainings 4

• How Do Skill Trainings Work?
• How can I provide graduated feedback for skills?
• How can I assign a benchmark for skill scores?
• How can I define new skills?

FAQ 2

• Which Activity ID is used to record Knowledgeworker Coach Experience API data?
• Knowledgeworker Coach access deactivated

First steps 4

• Access code for Knowledgeworker Cards is not working
• How can I change the language of Knowledgeworker Cards?
• How can I enter an access code?
• Installing Knowledgeworker Cards

Privacy and Information Security 6

• Subcontractors used in Knowledgeworker services
• What personal data is processed?
• Security & Privacy in Knowledgeworker
• Technical and Organizational Measures
• Guidelines for Responsible Disclosure at Knowledgeworker

View all 6

General Information 4

• Information about Licenses and Trademarks
• Artificial Intelligence (AI) in Knowledgeworker Create
• Standard Languages in Knowledgeworker
• Open the browser console and collect system diagnostic information