This article explains how to request a new password in the authoring tool Knowledgeworker Create if you have forgotten your own. 

Password Recovery 

If you have forgotten your password and cannot log in to Knowledgeworker Create, use the password recovery option or contact your administrator. 

Before You Begin 

Open a web browser and make sure you are connected to the internet. If you cannot open Knowledgeworker Create, first establish your internet connection. 

Make sure you have your Knowledgeworker Create username or the email address associated with your account. 

Use the Password Recovery to Set a New Password 

You can use the password reset option to resolve your login issue. 

Request a New Password

  • Open the Knowledgeworker Create link in your web browser and wait for the login screen to load.
  • Click the Forgot your password? link.
    Login screen Knowledgeworker Create with Forgot your Password? option
  • You will be prompted to enter your username or email address to request a new password. Enter one of the two options in the text field.
  • Click the Request Password button.Preview: Request New Password
  • If the username or email exists, an email will be sent to you. Check your email and open the Knowledgeworker Create password recovery email. Click the password recovery link in the email.