Understanding messages, solving problems

Find out what messages and error codes related to Knowledgeworker Create mean and what you can do to untie the knots.

Communication Issue [F9M_XXXXX]. Please check your internet connection and try again.
In this article, you will learn what to do if you encounter an error message like "Communication error [F9M_XXXXX]. Please check your internet connecti...
Wed, 14 Aug, 2024 at 10:29 AM
Content language is not available
Do you want to create content in a language that is not currently listed? Knowledgeworker Create offers a wide selection of languages. If your language is n...
Wed, 25 Sep, 2024 at 1:03 PM
Entering a Password for Web Exports Is Suppressed in Microsoft Edge Browser
You have published a Knowledgeworker Create course as a web export to share it with others. In Microsoft Edge, depending on the browser's configuration,...
Tue, 1 Oct, 2024 at 2:10 PM
Microsoft Edge Browser Shows Visual Search Icon on Images
When e-learning courses are opened in the Edge browser, it may happen that a small icon for the Bing Visual Search function appears on images.  Visual Sear...
Tue, 1 Oct, 2024 at 1:42 PM
Notification about media licence during export
When exporting a course, Knowledgeworker Create checks the licence types of the media used to ensure they are suitable for publication. This means that in t...
Thu, 26 Sep, 2024 at 4:36 PM
The course was stopped due to an invalid configuration [GK6C44X].
The Experience API configuration stored in Knowledgeworker is incorrect. The content cannot use the configuration and has been stopped. The problem cannot b...
Wed, 14 Aug, 2024 at 10:35 AM
Unable to establish a connection to the learning management system [SA663S1]. Please log in again and then restart this content.
There is a problem with the SCORM communication. After 60 seconds, the content has stopped searching for the SCORM API. No SCORM API was found. To inves...
Wed, 14 Aug, 2024 at 12:59 PM