Understanding messages, solving problems
Find out what messages and error codes related to Knowledgeworker Create mean and what you can do to untie the knots.
In this article, you will learn what to do if you encounter an error message like "Communication error [F9M_XXXXX]. Please check your internet connecti...
Wed, 14 Aug, 2024 at 10:29 AM
Do you want to create content in a language that is not currently listed? Knowledgeworker Create offers a wide selection of languages. If your language is n...
Wed, 25 Sep, 2024 at 1:03 PM
You have published a Knowledgeworker Create course as a web export to share it with others. In Microsoft Edge, depending on the browser's configuration,...
Tue, 1 Oct, 2024 at 2:10 PM
When exporting a course as a PDF, an error message may appear for various reasons, indicating that the export process has failed. Possible Causes for PDF E...
Thu, 30 Jan, 2025 at 4:49 PM
Depending on your target system, it may be necessary to pay attention to the length of the file names of the media assets used. During the upload of the pac...
Wed, 9 Apr, 2025 at 11:06 AM
In this article, you will learn how to identify and resolve various issues when launching courses and Sharable Content Objects (SCOs). If an error messa...
Fri, 18 Oct, 2024 at 9:45 AM
When e-learning courses are opened in the Edge browser, it may happen that a small icon for the Bing Visual Search function appears on images. Visual Sear...
Tue, 1 Oct, 2024 at 1:42 PM
In Knowledgeworker Create, learning objectives and Sharable Content Objects (SCOs) can be reused in multiple courses. Please note that the reuse of SCOs wit...
Thu, 2 Jan, 2025 at 4:56 PM
When starting the content, the error message “Not all elements could be loaded. Please close this window and try again later. [HM3F16L]” appears. Not all p...
Fri, 18 Oct, 2024 at 9:02 AM
When exporting a course, Knowledgeworker Create checks the licence types of the media used to ensure they are suitable for publication. This means that in t...
Thu, 26 Sep, 2024 at 4:36 PM