Helpdesk

Create and edit content 22

• Adaptive Learning with Target Groups
• Box Types and Design Options
• Course Navigation by Pagination at Bottom
• Deleting a course
• How to format questions, answers and solutions

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Use artificial intelligence (AI) 8

• Automatic dubbing with text-to-speech
• Create a multiple-choice question with KAI
• Create images with KAI
• Creating a course from a PDF document with AI
• Creating a course from a PowerPoint presentation with AI

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Integrate images, videos and other media 12

• 3 steps to create a background video
• Compression of Video Files
• Embedding videos from video platforms
• Guide for using media (audio, video, media, HTML packages)
• How to integrate a YouTube video into Knowledgeworker Create

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Test a learner's knowledge 2

• How to include a pretest?
• Quiz questions in Knowledgeworker Create

Publish content and analyse data 12

• Analyzing a kw.my Publication in an LRS
• Export a Course as PDF
• How to Analyze Target Groups with Experience API
• How to connect and analyze courses with Google Analytics
• How to publish a course as a SCORM package

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Translate and localize content 9

• Enable automatic translations
• How to use a glossary for automatic translations
• How to use formal / informal language variants in Knowledgeworker Create
• How to use informal address in question feedback
• How to use my own translation service

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Ensure accessibility 2

• Creating accessible e-learning courses
• Creating Alternative Texts for Images with 125 Characters

Collaborate 1

• The Review Functions of Knowledgeworker Create: Easy collaboration thanks to task management

Log in and manage user account 10

• Disable two-step verification
• Enable two-step verification
• Forgot Knowledgeworker Create Password
• I can't log in to Knowledgeworker Create
• Knowledgeworker Create system requirements

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Understanding messages, solving problems 12

• Communication Issue [F9M_XXXXX]. Please check your internet connection and try again.
• Content language is not available
• Entering a Password for Web Exports Is Suppressed in Microsoft Edge Browser
• Knowledgeworker Create Content Does Not Start
• Microsoft Edge Browser Shows Visual Search Icon on Images

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Understand the basics of digital teaching and learning 1

• Responsive web-based training for optimal learning flexibility

First Steps 3

• System requirements for Knowledgeworker Share
• Push Notifications in Knowledgeworker Share
• Add imprint and privacy policy in Knowledgeworker Share

Post Administration 2

• Who receives notifications for comments on posts?
• Who can view private comments?

Managing Coupons 4

• Which settings can be specified using a voucher code?
• Which settings can be configured for a voucher?
• Links with Integrated Voucher Codes
• Exporting Vouchers

First Steps 3

• 5 Steps to the First Scenario
• Knowledgeworker Coach terminology
• Knowledgeworker Coach system requirements

Translate and localize 4

• Support for informal language variants in Knowledgeworker Coach
• How to translate a Knowledgeworker Coach scenario
• Translate a Knowledgeworker Coach scenario using the Knowledgeworker AI
• Videos and video subtitles in Knowledgeworker Coach

Skill Trainings 4

• How do skill trainings work?
• How can I provide graduated feedback for skills?
• How can I assign a benchmark for skill scores?
• How can I define new skills?

FAQ 2

• Which Activity ID is used to record Knowledgeworker Coach Experience API data?
• Knowledgeworker Coach access deactivated

First steps 4

• Access code for Knowledgeworker Cards is not working
• How can I change the language of Knowledgeworker Cards?
• How can I enter an access code?
• Installing Knowledgeworker Cards

Privacy and Information Security 6

• Subcontractors used in Knowledgeworker services
• What personal data is processed?
• Security & Privacy in Knowledgeworker
• Technical and Organizational Measures
• Guidelines for Responsible Disclosure at Knowledgeworker

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General Information 3

• Information about licenses and trademarks
• Artificial Intelligence (AI) in Knowledgeworker Create
• Standard Languages in Knowledgeworker