Helpdesk

Create and edit content 12

• Box Types and Design Options
• Course Navigation by Pagination at Bottom
• How to insert a formula
• How to use background colors in tables
• How to use the integrated spell check for corrections

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Use artificial intelligence (AI) 8

• Automatic dubbing with text-to-speech
• Create a multiple-choice question with KAI
• Create images with KAI
• Creating a course from a PDF document with AI
• Creating a course from a PowerPoint presentation with AI

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Integrate images, videos and other media 10

• Compression of Video Files
• Embedding videos from video platforms
• Guide for using media (audio, video, media, HTML packages)
• How to integrate a YouTube video into Knowledgeworker Create
• How to use images from Pixabay in Knowledgeworker Create

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Test a learner's knowledge 1

• How to include a pretest?

Publish content and analyse data 4

• How to publish a course as a SCORM package
• How to publish a course with Experience API (xAPI) support
• Share content easily with background exports
• Support for the Standard Experience API (xAPI) in Knowledgeworker Create

Translate and localize content 8

• Enable automatic translations
• How to use a glossary for automatic translations
• How to use formal / informal language variants in Knowledgeworker Create
• How to use my own translation service
• Supported languages for the automatic translation glossary

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Ensure accessibility 2

• Creating accessible e-learning courses
• Creating Alternative Texts for Images with 125 Characters

Collaborate 1

• The Review Functions of Knowledgeworker Create: Easy collaboration thanks to task management

Log in and manage user account 7

• Disable two-step verification
• Enable two-step verification
• Forgot Knowledgeworker Create Password
• I can't log in to Knowledgeworker Create
• Knowledgeworker Create system requirements

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Understanding messages, solving problems 3

• Communication Issue [F9M_XXXXX]. Please check your internet connection and try again.
• The course was stopped due to an invalid configuration [GK6C44X].
• Unable to establish a connection to the learning management system [SA663S1]. Please log in again and then restart this content.

Understand the basics of digital teaching and learning 1

• Responsive web-based training for optimal learning flexibility

First Steps 3

• System requirements for Knowledgeworker Share
• Push Notifications in Knowledgeworker Share
• Add imprint and privacy policy in Knowledgeworker Share

Managing Coupons 0

First Steps 3

• 5 Steps to the First Scenario
• Knowledgeworker Coach terminology
• Knowledgeworker Coach system requirements

Translate and localize 1

• Translate a Knowledgeworker Coach scenario using the Knowledgeworker AI

Skill Trainings 4

• How do skill trainings work?
• How can I provide graduated feedback for skills?
• How can I assign a benchmark for skill scores?
• How can I define new skills?

FAQ 2

• Which Activity ID is used to record Knowledgeworker Coach Experience API data?
• Knowledgeworker Coach access deactivated

First steps 4

• Access code for Knowledgeworker Cards is not working
• How can I change the language of Knowledgeworker Cards?
• How can I enter an access code?
• Installing Knowledgeworker Cards

Privacy and Information Security 4

• Subcontractors used in Knowledgeworker services
• What personal data is processed?
• Security & Privacy in Knowledgeworker
• Technical and Organizational Measures

General Information 3

• Information about licenses and trademarks
• Artificial Intelligence (AI) in Knowledgeworker Create
• Standard Languages in Knowledgeworker