Understanding messages, solving problems
Find out what messages and error codes related to Knowledgeworker Create mean and what you can do to untie the knots.
In this article, you will learn what to do if you encounter an error message like "Communication error [F9M_XXXXX]. Please check your internet connecti...
Wed, 14 Aug, 2024 at 10:29 AM
Do you want to create content in a language that is not currently listed? Knowledgeworker Create offers a wide selection of languages. If your language is n...
Wed, 25 Sep, 2024 at 1:03 PM
You have published a Knowledgeworker Create course as a web export to share it with others. In Microsoft Edge, depending on the browser's configuration,...
Tue, 1 Oct, 2024 at 2:10 PM
In this article, you will learn how to identify and resolve various issues when launching courses and Sharable Content Objects (SCOs). If an error messa...
Fri, 18 Oct, 2024 at 9:45 AM
When e-learning courses are opened in the Edge browser, it may happen that a small icon for the Bing Visual Search function appears on images. Visual Sear...
Tue, 1 Oct, 2024 at 1:42 PM
When starting the content, the error message “Not all elements could be loaded. Please close this window and try again later. [HM3F16L]” appears. Not all p...
Fri, 18 Oct, 2024 at 9:02 AM
When exporting a course, Knowledgeworker Create checks the licence types of the media used to ensure they are suitable for publication. This means that in t...
Thu, 26 Sep, 2024 at 4:36 PM
In this article, you will learn how to resolve the issue when the course shows the message “The course was stopped due to an invalid configuration [E83H29N]...
Thu, 17 Oct, 2024 at 4:36 PM
The Experience API configuration stored in Knowledgeworker is incorrect. The content cannot use the configuration and has been stopped. The problem cannot b...
Wed, 14 Aug, 2024 at 10:35 AM
There is an issue with SCORM communication. The SCORM API was found, but it could not be initialized. To investigate the issue, you may need access to t...
Thu, 17 Oct, 2024 at 12:08 PM